About this role
Customer Service Representative - Utility Billing at City of Sunnyvale, CA. Location: Sunnyvale, California, United States. Role: assisting customers, processing payments, resolving complaints Requirements: High school or equivalent and two years clerical experience including heavy public contact with at least one year in a call center; typing 30 WPM; ability to learn utility billing, rates, and policies. Category: Customer Service Seniority: Entry Level Tools: 10-key calculator, automated call-distributor, computerized utility billing system Commitment: Full Time Workplace: Onsite Languages: English