About this role
Associate, Technology Support at High Street Insurance Partners. Location: Grand Rapids, Michigan, United States. Role: troubleshooting issues, supporting users, managing accounts Requirements: 2+ years service desk experience; strong Windows 10/11, Azure AD, Microsoft 365/Exchange Online, Google Workspace, DNS/DHCP/AD/Group Policy, SMTP/TCP/IP knowledge; strong communication and documentation skills. Category: Information Technology Seniority: Entry Level Tools: Service Desk Ticketing System, Windows 10/11, Azure AD, Microsoft 365, Exchange Online, Google Workspace, DNS, DHCP, AD, Group Policy, SMTP, TCP/IP Commitment: Full Time, Temporary Workplace: Hybrid Languages: English