About this role
Service Delivery Manager at Inspiroz. Location: New York, New York, United States. Role: managing clients, leading teams, monitoring tickets Requirements: Bachelor's in a technology field or equivalent certifications; 5+ years in client and team management; knowledge of ITSM/ITIL, ConnectWise, Active Directory, networking, hardware; strong customer service and leadership skills. Category: Information Technology Seniority: Senior Level Tools: ConnectWise, ITBoost, BrightGauge, N-able, Active Directory, Windows, Chrome, macOS, ITIL Commitment: Full Time Workplace: Hybrid Languages: English