About this role
Guest Experience Specialist at Continental Services. Location: Auburn Hills, Michigan, United States. Role: handling inquiries, resolving issues, managing escalations Requirements: Experience in customer service or related fields; strong verbal/written communication, problem solving, escalation handling, multitasking, and familiarity with CRM and office tools. Category: Customer Service Seniority: Entry Level Tools: JIRA, Zendesk, HubSpot, Microsoft Office, Smartsheet, Spreadsheets Commitment: Full Time Workplace: Onsite Languages: English