About this role
Customer Service Specialist (German-Speaking) (m/w/d) at Smoobu. Location: Berlin, Berlin, Germany. Role: providing support, resolving issues, documenting knowledge Requirements: Fluent in German and English (C1+), customer-facing experience (ideally SaaS/travel/hospitality), strong technical troubleshooting, empathetic communication, ability to work varied shifts including Saturdays, and familiarity with multichannel support and documentation. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: German, English