About this role
IT Specialist Communication Center at Duke Careers. Location: Durham, North Carolina, United States. Role: answering calls, dispatching teams, monitoring alarms Requirements: Associate degree or 4 years IT/call center experience required; 4 years technical/call center experience, 1 year Spok, 2 years emergency dispatch; strong communication, multitasking, and customer service skills. Category: Information Technology Seniority: Mid Level Tools: Spok Certifications: north carolina driver Commitment: Full Time Workplace: Onsite Languages: English