About this role
IT Support Specialist at Homans Associates. Location: Wilmington, Massachusetts, United States. Role: resolving issues, configuring hardware, documenting interactions Requirements: Provide tier‑1 IT support for hardware, software, peripherals and Microsoft 365/Windows environments; strong verbal/written communication, customer service, ticketing experience; associate's or bachelor's in IT preferred. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Windows, ticketing system Commitment: Full Time Workplace: Onsite Languages: English