About this role
Director of Customer Success Operations | YMCA of the Triangle at YMCA of the Triangle. Location: Raleigh, North Carolina, United States. Role: supervising team, managing systems, analyzing data Requirements: Bachelor's preferred; minimum 2 years progressive customer-facing experience; leadership and coaching skills; Personify and related systems experience preferred; strong computer, communication, and organizational skills; must reside in the service area and maintain a private remote workspace. Category: Customer Service Seniority: Mid Level Tools: Personify, PersonifyGo, KENY, YShare, PENY Commitment: Full Time Workplace: Remote Languages: English