About this role
Level 2 Helpdesk Support Professional, Temp to Perm at Joint Industry Board of the Electrical Industry. Location: Flushing, New York, United States. Role: providing support, troubleshooting issues, creating documentation Requirements: CompTIA A+ required, 2+ years hands-on technical support, proficiency with Microsoft O365, Adobe Acrobat, CMD, MDM, ticketing, and strong communication skills. Category: Information Technology Seniority: Entry Level Tools: Jira, Confluence, Citrix, 10ZiG, MaaS360, Microsoft Office O365, Microsoft Excel, CMD, Webex, MS Teams, Zoom, Microsoft Active Directory, FileMaker, Laserfiche, AS400, Adobe Acrobat Certifications: comptia a+, hipaa compliance Commitment: Full Time Workplace: Onsite Languages: English