About this role
Supv Customer Success Interaction Services US at Mary Kay. Location: Addison, Texas, United States. Role: leading team, resolving inquiries, monitoring performance Requirements: Bachelor's degree required, 5+ years contact/call center or customer service/management experience, leadership and coaching skills, knowledge of Service Cloud, CRM, Workforce Management, Microsoft Office, Tableau; excellent communication and organizational skills. Category: Customer Service Seniority: Senior Level Tools: Service Cloud, Ring Central, Vonage, Customer Relationship (CRM) systems, Workforce Management, Microsoft Office, Tableau, Internet, Personal Computer Commitment: Full Time Workplace: Onsite Languages: English