About this role
Customer Success Manager at Sika AG. Location: Tunis, Tunis Governorate, Tunisia. Role: onboarding clients, analyzing usage, proposing campaigns Requirements: 3–5 years in Customer Success (SaaS/e‑commerce/retail tech preferred). Experience with CSM tools (Gainsight, ChurnZero), CRM (Salesforce, HubSpot) and analytics (Tableau, Looker). Fluent French and English. Category: Customer Service Seniority: Mid Level Tools: Gainsight, ChurnZero, Salesforce, HubSpot, Tableau, Looker Commitment: Full Time Workplace: Remote Languages: French, English