About this role
call center representative at orsa credit union. Location: Novi, Michigan, United States. Role: supporting members, resolving needs, escalating issues Requirements: High school diploma, 1+ year service/retail or equivalent experience, proficiency with Microsoft Office Suite, strong communication and listening skills to handle high-volume inbound member interactions. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Suite Commitment: Full Time Workplace: Onsite Languages: English