About this role
Bicycle Technical Support Representative I at Shimano North America Holding, Inc.. Location: Irvine, California, United States. Role: providing support, troubleshooting issues, teaching maintenance Requirements: Advanced bicycle technician skills, 3+ years cycling retail experience, solid written/verbal skills, basic Microsoft Office knowledge, strong multitasking and customer service ability; conversational Spanish and call-center experience are a plus. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, 10-key calculator Commitment: Full Time Workplace: Onsite Languages: English