About this role
IT Support Operations Lead at EP | Central Casting. Location: Toronto or Ontario. Role: leading team, overseeing operations, monitoring performance Requirements: Experience supervising an IT service desk, strong ITIL knowledge, ticketing and reporting experience, Tier 2 application support, stakeholder communication, and service improvement focus. Category: Information Technology Seniority: Mid Level Tools: M365, ERP, CRM Certifications: itil foundation Commitment: Full Time Workplace: Hybrid Languages: English