About this role
Member Care Specialist I at Founders Federal Credit Union. Location: Rock Hill or Lancaster. Role: handling calls, resolving issues, processing transactions Requirements: Customer service/call center experience preferred, high school diploma required, strong communication, problem-solving, and computer skills; ability to authenticate members and follow regulatory procedures. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, SharePoint Commitment: Full Time Workplace: Onsite Languages: English