About this role
Customer Service Rep II at GRTC. Location: Richmond, Virginia, United States. Role: providing information, documenting complaints, handling inquiries Requirements: High school diploma or GED, call-center training, proficiency with Microsoft applications and social media, strong communication and de-escalation skills, ability to sit and talk on phone for long periods. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Twitter, Facebook, Clever Commitment: Full Time Workplace: Onsite Languages: English