About this role
Service Desk Technician - Full Time at 1st MidAmerica. Location: Wood River, Illinois, United States. Role: providing support, troubleshooting hardware, documenting tickets Requirements: High school diploma or equivalent; IT experience with desktops/laptops/tablets/printers, Microsoft Office and Apple iOS; Active Directory and basic networking; ticketing system experience; one year related experience preferred. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, Apple iOS, Microsoft Active Directory Commitment: Full Time Workplace: Onsite Languages: English