About this role
Pro Support Manager at Employer. Location: United States. Role: leading team, resolving escalations, improving processes Requirements: 3+ years supervisory experience, strong tax knowledge, team leadership, process improvement, project management, and ability to resolve complex tax escalations; must be an EA or CPA. Category: Customer Service Seniority: Mid Level Certifications: ea, cpa Commitment: Full Time Workplace: Onsite Languages: English