About this role
System Support Representative at Co-operators. Location: Guelph or Laval or Calgary or Moncton. Role: providing guidance, investigating issues, documenting incidents Requirements: Post-secondary education, 2 years call-centre experience, bilingual English/French, knowledge of Policy/Billing/CRM systems; CIP designation an asset. Category: Customer Service Seniority: Entry Level Tools: PolicyCentre, BillingCentre, Policy Center, Billing Center, Genesys, Salesforce, Incident Management database, Auto, Habitational Commitment: Full Time, Temporary Workplace: Hybrid Languages: English, French