About this role
Patient Experience Specialist at Duo Health. Location: San Juan, Puerto Rico, Puerto Rico. Role: conducting outreach, scheduling visits, documenting interactions Requirements: 3+ years experience in customer service/healthcare/patient access; experience with outbound calling, EMR, scheduling, bilingual Spanish/English, valid Puerto Rico driver's license and reliable transportation. Category: Customer Service Seniority: Mid Level Tools: EMR Commitment: Full Time Workplace: Hybrid Languages: Spanish, English