About this role
Customer Service Representative at Telemedik. Location: Guaynabo or Mayaguez. Role: answering calls, documenting inquiries, escalating issues Requirements: Minimum 1 year customer service experience, high school diploma required, proficiency with computer applications and Microsoft Office, strong communication skills, HIPAA compliance knowledge; bilingual (Spanish/English) preferred; availability for rotating shifts. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time, Part Time, Temporary Workplace: Onsite Languages: English, Spanish