About this role
Retention Manager at Rocket Pest. Location: Tampa, Florida, United States. Role: managing team, reducing churn, analyzing data Requirements: High school diploma,3-5 years in customer retention/call center management,2 years supervisory experience,reliable transportation,background and drug screen,experience with CRM and AI tools preferred. Category: Customer Service Seniority: Mid Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook, PestPac, ServiceTitan, Salesforce Commitment: Full Time Workplace: Onsite Languages: English