About this role
Customer Success Manager at Subtext. Location: Remote, New York, United States. Role: onboard customers, coordinate with teams, monitor health metrics Requirements: Bachelor's degree or equivalent experience; min 2 years in a customer-facing/operations role; detail-oriented, process-driven; strong communication; able to onboard executives and learn technical systems. Category: Information Technology Seniority: Mid Level Tools: CRM (Salesforce, HubSpot), Excel/Google Sheets, APIs/Webhooks (basic), SMS/messaging platforms, Documentation tools Commitment: Full Time Workplace: Remote Languages: English