About this role
Responsibilities:
Manage day-to-day operations and staff performance to maximize sales, productivity, and manpower efficiency.Support expense management to ensure profitability in accordance with financial objectives.Handle customer inquiries, requests, and complaints professionally.Establish and maintain strong relationships with customers through regular visits.Monitor and report on KPIs to assess operational efficiency.Coach and motivate team members, fostering collaboration and recognizing performance.Oversee manpower scheduling to ensure high-quality service delivery.Collaborate with other departments to ensure seamless operational integration and problem resolution.Requirements
Higher Diploma with at least 5 years of management experience, preferably in the pest control/Cleaning service or F&B industry.Strong time management and prioritization skills in a fast-paced environment.Excellent problem-solving and communication skills with the ability to work independently.Self-motivated, detail-oriented, and well-organized.Proven leadership skills and team management experience.Proficiency in spoken and written English and Chinese.Proficient in MS Office (Word, Excel, and PowerPoint).Benefits
Are you interested? Here's what you can expect when you join us:
Competitive salary package and 13-month salary.5-6 day work week with flexible working hours.Paid public holidays, annual leave, and marital leave.Comprehensive medical and dental insurance (including Chinese medicine and acupuncture).Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services).Offer learning & development and Training program.Excellent promotion opportunities and company culture.Excellent company culture.Staff recognition awards.