About this role
Job Summary:
We are seeking a detail-oriented Medical Records & Demand Specialist to support personal injury case preparation by managing medical documentation, organizing treatment records, and assisting with settlement demand packages. This role plays a critical part in helping attorneys and case managers build strong cases by ensuring medical records, bills, and supporting documentation are accurately compiled and organized.
The ideal candidate is highly organized, comfortable working with medical documentation, and experienced in preparing structured case files that support settlement negotiations.
Responsibilities:
Request and track medical records and billing statements from healthcare providersMaintain organized documentation of medical records, bills, and related case materialsBuild and maintain treatment timelines for personal injury casesReview medical documentation to ensure completeness and accuracyAssist in preparing settlement demand packages for attorneysCalculate damages, medical expenses, and supporting financial documentationMaintain accurate records of case-related expenses and supporting evidenceCoordinate with attorneys and case managers to ensure case files are complete and organizedRequirements
Prior experience supporting personal injury cases or legal case documentationBilingual proficiency in English and SpanishFamiliarity with requesting and organizing medical records and medical billing documentsStrong attention to detail and ability to organize large volumes of documentationExcellent organizational and file management skillsAbility to handle confidential medical and legal information responsiblyStrong written communication skills and ability to follow structured processesExperience preparing or assisting with personal injury demand packages preferredFamiliarity with treatment timelines, medical summaries, and damage calculations preferredExperience working with case management systems used by law firms preferred