About this role
Description Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you?ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you?ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities Team Collaboration:
• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment. • Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals. • Share knowledge and skills to support and train both new and existing team members. Operational Excellence:
• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures. • Accurately process transactions, handling various payment methods with efficiency. • Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked. • Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice. • Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience. Customer Engagement:
• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions. • Address customer inquiries and concerns promptly and professionally, ensuring a positive experience. • Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all. Sales & Performance:
• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace. • Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
We would love to meet someone who is
• Committed to delivering outstanding customer service. • Passionate about retail and eager to share that enthusiasm. • Excellent communicators with a friendly and approachable demeanour. • Energetic, driven, and determined to complete tasks effectively. • Team players who are reliable and trustworthy.
What's in it for you?
• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary • 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance • 6% vacation pay paid out biweekly • A stable, successful and supported environment • Length of service awards
You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
Disclaimer: The associated recruitment process, including screening, ranking, assessments, recommendations, and selection decisions, is conducted by our team without the use of artificial intelligence or automated decision-making tools.
INDCAN At Mountain Warehouse, we?re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it?s for hiking, running, skiing, or just explori