About this role
*WHO ARE WE?*
We are a proud Canadian company in operation since 1993. We are well established leader in Power Tools, Power Tools Accessories, Hand Tools and other categories. We have 6 store locations, a Distribution Center and Head Office. Our stores have a wide selection of national brands with the latest products in the market. We proudly serve a broad spectrum of clients from the Contractor, Trades and Industrial users. We take pride in serving their needs. We are creating new and more opportunities for our team through expansion.
*WHAT WE OFFER OUR EMPLOYEES?*
* We are expanding and hiring candidates who are looking for growth and development opportunities within our field. * Competitive compensation * Comprehensive Benefit Package ? extended health, dental, long-term disability, and term life insurance. * All Staff are full-time which creates a stable work environment. * We are offering advancements through multiple channels ? Contractor/Trade Sales, Distribution, and Head Office
*Position Summary:*
Reporting to the Store Manager and Head Office, the Office Clerk plays a key role in supporting the daily office operations of the store. The ideal candidate is organized, detail-oriented, dependable, and customer-focused, with strong office experience and the ability to manage multiple responsibilities in a professional environment.
This position is responsible for performing a variety of office functions, including preparing bank deposits, maintaining accurate records, processing daily documentation, and monitoring office and store supply inventory. The Office Clerk will also coordinate the purchase of required supplies to ensure adequate inventory levels are maintained while consistently following company policies and procedures. The successful candidate will demonstrate exceptional organizational, communication, and time management skills while maintaining a high level of accuracy, confidentiality, and professionalism.
Although this is primarily an office-based position, the Office Clerk will occasionally provide support to the front-end team and assist with customer service when operational needs require it. The ability to adapt to changing priorities while maintaining a professional and positive attitude is essential.
*Main Responsibilities:*
* Perform daily reconciliation of invoices, cash tills, and transactions while ensuring accuracy and compliance with company procedures. * Prepare and reconcile daily bank deposits. * Prepare, organize, and submit documentation to Head Office, customers, and other departments as required. * Maintain accurate office records, filing systems, and confidential documentation. * Respond to telephone and email inquiries in a professional and timely manner. * Provide support to the Store Manager and Head Office. * Assist with front-end operations and customer service on an occasional basis as required. * Perform other office and operational duties as assigned.
Collaboration & Communication:
* Work closely with the Head Office to investigate and resolve invoice discrepancies. * Maintain effective communication with internal departments to support daily operations. * Assist with in-store sale events and support additional operational needs as required.
Inventory and Supply Management:
* Monitor and maintain office and store supply levels. * Coordinate purchasing and pickup of required items using a company vehicle or personal vehicle. * Mileage reimbursement will be provided for approved use of a personal vehicle for work-related purposes.
*Experience and Qualifications:*
* 3?5 years of experience in an office administration, clerical, customer service, or related role. * Previous experience preparing bank deposits, reconciling transactions, and maintaining accurate records. * Strong organizational, time management, and problem-solving skills. * Excellent attention to detail and a high level of accuracy. * Professional customer service and communication skills. * Ability to p