About this role
*Employer Legal Name: *TKBS Family Sales Ltd.
*Employer Operating Name: *Canadian Tire #675
*Business Address: *10031 McLaughlin Road, Brampton, Ontario, L7A 2X5
*Job Title: *Automotive Technician
*NOC: *72410 ? Automotive service technicians, truck and bus mechanics and mechanical repairers
*Job Duties:*
Operations
* Performs accurate and complete vehicle inspections, diagnostics and repairs. * Performs daily bay inspections in order to ensure shop neatness/cleanliness. * Instructs monitors and verifies work completed by apprentices. Shares skill set and knowledge with staff members. * Estimates cost and time for service and repair needs on the customer?s vehicle to Service Advisor. * Completes and reviews repair orders and vehicle inspection reports with customers and/or service advisors. * Maintains company and personally owned equipment and tools, as required. * Remains current with up-to-date knowledge of the operation, maintenance and repair of most domestic and imported vehicles. * Performs road tests in compliance with store policy. * Is respectful of all shop tools and equipment. * Participates in meetings and all training as required and listens to feedback to improve their own abilities. * Complies with company, store and Automotive Service Centre policies. * Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately. * Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
Customer Service
* Provides an excellent customer experience by ensuring an ongoing commitment to the needs of the customer and their vehicle. * Explains procedures and repairs and any additional maintenance work required to customers to attain a trusting relationship and long-term retention. * Liaises with Management/Service Advisors/Installers and Back Parts Window Associate to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved. * Provides accurate estimates and written vehicle reports for all work performed. * Provides quality workmanship to meet or exceed industry standards. * Performs tasks in compliance with industry flat rate time allowances. * Ensures that an unsafe vehicle is reported to management and the vehicle owner. * Ensures vehicles are kept clean and free of damage by using seat covers and floor mats. * Provides business card to each customer. * Retains used parts for the customer on request. * Shares ideas and suggestions to improve the customer experience in the Automotive Service Centre. * Deals with challenging situations in a professional manner.
*Number of Positions (if more than one): *3
*Terms of Employment:* Full-time, permanent, 35 to 40 hours per week expected
*Wage/Salary: *$36.00 per hour
*Benefits (if applicable): *
* Dental plan * Disability benefits * Group insurance benefits * Life insurance
*Location of Work: *Brampton, Ontario
*Education Required:*
* Must be licensed as a 310S-Automotive Service Technician/Mechanic for Ontario, OR hold a valid provisional certificate of qualification OR Trade Equivalency Assessment through Skilled Trades Ontario and be awaiting writing the 310S exam * Related post-secondary trade certification or education equivalent is preferred
*Work Experience:*
* Completion of a Canadian apprenticeship OR 5+ years of international experience (verified by a Trade Equivalency Assessment through Skilled Trades Ontario) is required
*Points of Contact:*[email protected]
*Legal Status to Work Requirement: *
Only apply to this job if:
* You are a Canadian Citizen; * You are a Permanent Resident of Canada; or * You are a Temporary Resident of Canada with valid legal status to work.
If you are not authorized to work in Canada as outlined above, *do not apply. *The employer *will not respond to your application.*
Pay: $36.00 per hour
Benefits: * Dental care * Disability i