About this role
Job Description Job DescriptionJob description: Join Paymate Software! At Paymate Software, we develop, sell, implement, and support industry-leading Payroll, Human Resources, and Time & Attendance solutions for organizations across Canada and the United States. For many years, Paymate has helped businesses streamline workforce management, improve compliance, and simplify payroll operations. We are seeking a Payroll & HR Software Implementation Specialist to join our growing team at our Richmond Hill/Markham office. This is an excellent opportunity for a payroll professional who enjoys working with clients, solving business challenges, and helping organizations successfully adopt new technology. What You'll Do As a Payroll & HR Software Implementation Specialist, you will work directly with new customers to ensure a successful implementation of our software solutions. Your responsibilities will include:
• Analyzing and documenting customer business requirements. • Designing and configuring Payroll, HR, and Time & Attendance solutions to meet customer needs. • Migrating payroll and employee data from legacy systems. • Conducting system testing and validation. • Delivering comprehensive user training to payroll administrators, HR professionals, and managers. • Providing implementation guidance and best practices. • Assisting customers during go-live and post-implementation activities. • Providing ongoing customer support when required. • Working closely with internal sales, support, and development teams to ensure customer success. What We're Looking For Required Qualifications
• Experience implementing, configuring, or supporting payroll, HR, accounting, or business software applications. • Strong payroll knowledge and hands-on payroll processing experience. • Excellent understanding of payroll legislation and payroll best practices. • Strong analytical and problem-solving skills. • Proficiency with Microsoft Office Suite, particularly Excel, Word, Outlook, and PowerPoint. • Excellent communication and presentation skills. • Ability to manage multiple projects and priorities with strong attention to detail. • Ability to work independently while collaborating effectively within a team environment. Preferred Qualifications
• PCP or CPM designation. • Experience with Payroll, HRIS, Time & Attendance, ERP, or Accounting software. • Bilingual (English and French). • Experience delivering software training. • Social media and digital communication skills. Personal Attributes The ideal candidate is:
• Customer-focused and passionate about helping organizations improve efficiency. • Organized, detail-oriented, and highly dependable. • A proactive self-starter who takes ownership of projects. • Comfortable working directly with customers and stakeholders. • Curious, adaptable, and eager to learn new technologies. • Why Join Paymate? Meaningful Work Help organizations improve payroll accuracy, compliance, and workforce management through technology. Professional Growth Gain valuable experience in payroll, HR, workforce management, software implementation, project management, and business consulting. Supportive Team Environment Join a collaborative team where your ideas and contributions are valued. Great Location
• Conveniently located near Highway 404 and Highway 7. • Free on-site parking. • Walking distance to VIVA and YRT transit routes. • Close to restaurants, cafes, and other amenities. • Compensation & Benefits We offer:
• Competitive salary based on experience. • Comprehensive