About this role
Founded in 2006, Lift North America has grown to become the largest independent lift truck service provider in Canada. Situated in the heart of the country?s biggest market within the Greater Toronto Area, the company has earned a reputation as a leader in the material handling industry.
The LNA business model has been strategically designed to provide the support, knowledge and resources to improve efficiencies, uptime and overall productivity throughout any operation.
We want to be recognized as the best service provider in the material handling industry and build an organization around respect and teamwork, focused on customer service and supplying quality products with honest aftermarket support.
We will expense all our efforts to ensure our technicians and support staff have all necessary means at their disposal required to complete their tasks to standard. We care about our employees and in return expect that care to be passed onto our customers.
_As our business is growing rapidly, we need an additional Outside Sales Representatives to service our North York and surrounding Region. The candidate will ideally live in this area._
_Note: Our head office is located in Mississauga and will be required to commute to our office from time to time._
*Summary*
The Sales Representative will be responsible for developing relationships with current and new customers, preparing service agreements and/or contracts and closing deals within the ideal target group of Industrial Markets which are Warehousing, 3PL facilities, Manufacturing, Food Processing, Packaging Facilities, Yard and Outdoor Industrial. We will rely on you to partner with our customer service, sales and marketing departments to develop a strategic business development plan. You will be a Material Handling Expert and be able to offer Full-Service Warehouse Solutions to customers using a state-of-the-art Sales Management Program available to help manage, track, and maintain all business opportunities. To excel in this role, you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads.
*Job Duties (including but not limited to):*
* Generate new business through cold calls, lead generation, and in-person meetings. Convert prospects into sales for equipment, service, rentals, and more, expanding the customer base and driving growth. * Stay informed on market trends, customer needs, and economic conditions to identify and capitalize on new business opportunities within the territory. * Work with technicians and coordinators on service calls and customer site meetings. Collaborate to address customer service requests, equipment service, and repair needs effectively. * Work with the inside team to drive sales and service opportunities for equipment, parts, rentals, operator training, and maintenance agreements. Ensure alignment between customer needs and offered solutions. * Conduct site assessments, prepare cost analysis, and create proposals for both new and existing equipment fleet accounts. Present tailored solutions to align with business objectives and customer needs. * Proactively cross-sell and up-sell additional products and services to existing clients to maximize revenue and strengthen customer relationships * Maintain consistent and proactive communication with customers. Log calls, follow up regularly, and ensure all concerns are addressed promptly to build long-lasting relationships. * Attend industry events, conferences, and meetings to stay updated on trends, build relationships, and expand the network for business growth. * Become a Subject Matter Expert in material handling and forklift equipment. Ensure compliance with OHSA regulations, company policies, and industry standards to maintain the highest level of service quality. * Meet and exceed sales and service targets within your territory. Track and manage performance metrics to ensure goals are met and e