About this role
Title of Job: Labour Relations Specialist Date:  June 30, 2026 Closing Date:  July 14, 2026 Location:  Toronto, ON - People and Culture Compensation: $83,647 - $90,288 (Hiring Range) Annually Prorated Work Type: Hybrid Job ID: 10889048 Existing or New Position:  New Who We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. Program Summary: People are at the heart of everything we do at LOFT. Our People and Culture team is dedicated to creating a workplace where employees feel valued, supported, and inspired while making a difference in the lives of others.  Supporting more than 1,300 employees, we provide a full range of human resources services, including Talent Acquisition, Benefits and Payroll, Labour Relations, Talent Development, and strategic HR initiatives. Together, we cultivate a positive employee experience, strengthen our culture, and develop people-focused solutions that help our teams thrive and deliver exceptional care to the communities we serve. Joining LOFT means becoming part of an organization that invests in its people and believes that everyone has the opportunity to learn, grow, and belong. Job Summary: The Labour Relations Specialist supports the organization in navigating a dynamic and newly evolving unionized environment. This role provides both strategic and operational guidance to leadership on the interpretation and administration of collective agreements, while fostering positive and effective labour relations. The Specialist plays a critical role in collective bargaining and ongoing labour relations activities by ensuring accurate documentation, tracking commitments, and translating discussions into clear, actionable outcomes. The position also leads grievance and dispute resolution processes, including unionized employee investigations, with a focus on proactive issue resolution that minimizes organizational risk. Additionally, the role is responsible for overseeing the implementation and consistent application of labour relations policies, practices, and procedures across the organization. What You Will Do: Labour Relations Strategy & Advisory Act as a strategic advisor to leadership on labour relations matters and collective agreement interpretation. Develop and implement proactive labour relations strategies aligned with organizational objectives. Analyze union interactions and labour data to identify trends, risks, and opportunities. Stay current on emerging labour relations developments to inform decision-making. Collective Bargaining & Negotiations Support end-to-end bargaining processes, including strategy development and internal panning. Participate on the bargaining team and contribute to mandate development. Document negotiations, summarize key outcomes, and track post-bargaining action items. Ensure organization-wide understanding and compliance with collective agreements. Grievance & Dispute Resolution Lead grievance handling, investigations, arbitration and related dispute resolution processes. Ensure fair and consistent application of corrective actions and performance management. Work with external legal counsel on arbitration and tribunal related matters. Administration, Analysis & Training Maintain accurate labour relations documentation and oversee agreement administration. Provide insights and reporting to support leadership decision-making. Deliver