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automotive service manager @ Simplified HR Consulting

CAOnsiteFull-time
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About this role

Simplified HR Consulting is recruiting on behalf of *Niagara Battery & Tire*, a long-established, family-owned automotive service and tire business with multiple locations across the Niagara region.

For decades, Niagara Battery & Tire has built a strong reputation within the community by providing a full range of services, including tires, alignments, mechanical repairs, batteries, and commercial fleet support.

We are seeking a hands-on, people-focused *Location Manager* to lead the day-to-day operations of our Niagara Falls location and support a large frontline team. This role is ideal for someone who thrives in a fast-paced environment, enjoys being on the shop floor, and knows how to keep staff engaged while maintaining structure, accountability, and operational consistency.

*About the Role*

As the Location Manager, you?ll be the central point of leadership for the facility. Your day will include:

* Staying active across the shop, service area, and front counter * Coaching and guiding technicians, advisors, and support staff * Keeping workflow organized during busy periods * Ensuring customers receive a consistent and professional experience * Monitoring day-to-day activity and addressing issues as they arise * Maintaining high standards of safety, organization, and shop readiness * Managing staffing levels, scheduling, and general shop operations

*What You Bring*

*We?re looking for someone who has:*

* 4?5+ years of leadership experience in automotive, tire, service, retail operations, logistics, or similar fast-paced settings * Confidence leading hourly staff in a high-volume environment * A visible, energetic leadership style ? someone present on the floor, not behind a desk * Ability to coach, set expectations, and address performance concerns tactfully * Strong customer service instincts * Experience using common shop or point-of-sale software * Strong organizational habits and awareness of what?s happening across the facility

*Nice-to-Have Experience*

* Working in a tire, auto service, or dealership service environment * Exposure to estimating, workflow coordination, or service counter operations * Any business, operations, or leadership training/certifications

*What?s in It for You*

* *Salary:* $70,000?$80,000 per year * *Benefits:* Group benefits * *Retirement:* Employer-matched pension program * *Training:* Supportive onboarding and ongoing training * *Stability:* Opportunity to grow with an established, multi-location organization

*You?ll Succeed Here If You Are?*

* Someone who naturally builds rapport with frontline teams * Comfortable balancing coaching with accountability * Motivated, energetic, and visible throughout the workday * Able to juggle multiple moving parts without losing track * Committed to maintaining high standards of safety and service

Job Types: Full-time, Permanent

Pay: $70,000.00-$80,000.00 per year

Benefits: * Dental care * Disability insurance * Extended health care * Paid time off * RRSP match * Vision care

Application question(s): * This role requires checking in across multiple work zones. Have you worked in an environment where you were frequently on your feet and involved in several areas at once?

Experience: * supervising frontline staff: 3 years (required) * retail manager (in automotive or similar industry): 4 years (required)

Work Location: In person

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