About this role
Our Optical store is looking for a licensed optician to join us full-time at our optical boutique. The ideal candidate needs to be able to handle themselves in a fast-paced situation and must have the ability to assist patients in selecting eyewear while providing exceptional customer service. The major job duties include, but are not limited to:
* Greeting customers with a welcoming and friendly attitude * Exploring the needs and priorities of customers * Performing adjustments/repairs * Taking measurements and filling out lab orders * Educating customers on lens types and helping patients select frames * Performing the task at hand accurately and thoroughly while paying attention to details * Problem-solving while exploring the underlying reasons for the issue * Retaining the proper paperwork for all transactions * Ensuring customers are satisfied with their experience
Other general duties include:
* Answering phone calls promptly and professionally * Notifying patients when their glasses/contact lenses are ready to be picked up * Booking in patients for eye examinations, confirming appointments and setting the appointments for the next day * Verifying and updating patient information * Opening and closing the store * Ensuring the work environment is clean and to standards * Adhering to policies and procedures
Job Type: Full-time
Pay: From $30.00 per hour
Experience: * Optical: 1 year (required)
Licence/Certification: * Optician license (required)
Work Location: In person