About this role
We are looking for a part-time _*Banquet Captain*_ to cater to our ever-growing Calendar of Events. Whatever the occasion, the Banquet Captain will greet everyone in a warm and courteous manner and bring a positive attitude to every event. You will supervise and train banquet team members to help ensure proper service by directing pre-function meetings and resolve complaints concerning food, beverages and/or service. You will ensure the correct appearance, cleanliness and safety of banquet areas, equipment, and fixtures. You will provide appropriate reports and updates to managers regarding staffing issues or concerns. You will act as the first line of response to members to ensure it is a memorable experience. You will communicate in an open, helpful, and engaging tone and focus on finding the right solution with each member.
*Due to the seasonal nature of our business, this is a part-time position. However, there will be additional hours available during our peak season in the summer months and over the December holiday season.*
*THE CLUB IS AN EMPLOYER OF CHOICE*
Every Club employee plays an important role in creating an exceptional member experience. We value our people and are committed to hiring, developing, and rewarding top talent. Employees enjoy access to exclusive perks through local partnerships, world-class facilities, and opportunities to grow, cross-train, and build a meaningful career. Joining the Club is about more than a job, it?s about becoming part of a supportive, dynamic community.
*KEY RESPONSIBILITIES*
*Event & Operational Leadership*
* Schedule banquet staff and coordinate event set-ups based on guest counts and client requirements * Assist with bookings and floor plan design in accordance with event contracts * Lead pre-function meetings and act as liaison between banquet and culinary teams * Ensure banquet areas meet cleanliness, safety, and presentation standards before and after each event * May serve as Manager on Duty as scheduled
*Service & Guest Experience*
* Deliver and supervise attentive, high-quality service throughout all functions * Step into service roles as needed to support smooth event execution * Address and resolve guest concerns professionally * Ensure compliance with all food, beverage, and alcohol service regulations and Club policies
*Team Leadership & Administration*
* Uphold professional appearance and service standards * Provide operational updates to management and attend staff meetings * Assist with labour cost control, inventory oversight, and revenue-driving initiatives
*QUALIFICATIONS*
* Minimum 2?3 years of experience in banquet or hospitality service * Previous supervisory or leadership experience preferred * Strong knowledge of food and beverage operations * Experience in event-based or high-volume service environments * Strong organizational and problem-solving skills * Excellent communication and interpersonal abilities * Smart Serve certification (or willingness to obtain) * Flexible availability, including evenings, weekends, and holidays
*WHAT WE?RE LOOKING FOR*
* A confident and service-focused leader who leads by example * A professional who thrives in a high-standard hospitality environment * A strong communicator who can motivate and direct a team * A detail-oriented individual who anticipates guest needs * A problem-solver who remains calm under pressure * Someone who takes pride in creating seamless, memorable event experiences
*WHAT WE OFFER*
* Competitive compensation (based on experience) * Opportunities for growth and advancement within Food & Beverage leadership * A professional and supportive team environment * The opportunity to be part of memorable weddings, events, and Club traditions
*WE WANT TO HEAR FROM YOU!*
If you are excited to contribute to exceptional member and guest experiences and help lead our banquet team to continued excellence, we invite you to submit your resume.
No phone calls please. Applications will be kept co