About this role
*Medical Office Assistant (Full-Time)Inlet Community Birth Program / Tri-Cities Infant Feeding*
*ClinicLocation:* Port Coquitlam, BC *Position Type:* Full-Time
*Join Our Team*
Inlet Community Birth Program and Tri-Cities Infant Feeding Clinic is seeking an enthusiastic, compassionate, and organized *Medical Office Assistant (MOA)* to join our busy and supportive healthcare team. We are a patient-focused midwifery and infant feeding clinic dedicated to providing exceptional care to families throughout pregnancy, birth, and the postpartum period. We are looking for someone who thrives in a fast-paced environment, enjoys working with people, and takes pride in delivering outstanding administrative support while contributing to a collaborative team.
*Work Hours*This is a full-time position *Monday through Friday*. Our clinic operates between *8:00 AM and approximately 5:00?5:30 PM*, depending on the day.Work hours will be scheduled as early as *7:30 AM to 3:30 PM* or as late as *9:30 AM to 5:30 PM*. Flexibility is required to work occasional morning or afternoon shifts to provide coverage for vacations, staff absences, and operational needs.
*Key Responsibilities*
As a Medical Office Assistant, you will play an essential role in ensuring the smooth daily operation of the clinic by:
* Welcoming patients and checking them in for appointments * Providing exceptional customer service in person, by telephone, email, and fax * Scheduling and managing patient appointments * Preparing, organizing, and maintaining confidential patient records * Supporting physicians, midwives, nurses, and clinic staff with administrative requests * Sending and requesting medical records from hospitals and other healthcare providers * Entering laboratory results into patient charts and assigning them to the appropriate healthcare provider for follow-up * Maintaining accurate patient information within OSCAR EMR and other clinic software systems * Preparing examination rooms before appointments and cleaning rooms following patient visits * Performing general office administration and clerical duties * Assisting with other duties as assigned to support the efficient operation of the clinic
*Qualifications & Skills*The ideal candidate will possess:
* Medical Office Assistant education or equivalent administrative healthcare experience * Experience working in a medical office or healthcare environment (preferred) * Experience with OSCAR EMR is considered an asset * Strong computer and keyboarding skills * Excellent verbal and written communication skills * Exceptional organizational and time management abilities * Strong attention to detail and accuracy * Ability to prioritize and manage multiple tasks in a busy clinical setting * Professionalism and the ability to maintain strict patient confidentiality * A positive, compassionate, and empathetic approach to patient care
*What We're Looking For*We are looking for someone who:
* Has a warm, friendly, and welcoming personality * Enjoys helping patients and making them feel comfortable * Works well both independently and collaboratively * Demonstrates initiative and a proactive approach to problem-solving * Has a positive "can-do" attitude and a willingness to learn * Is dependable, adaptable, and willing to step in wherever needed * Works cooperatively with fellow Medical Office Assistants and clinical staff to ensure daily priorities are completed efficiently
*Why Join Us?*At Inlet Community Birth Program and Tri-Cities Infant Feeding Clinic, you'll become part of a dedicated healthcare team that is passionate about supporting families through one of life's most important journeys.We value teamwork, professionalism, continuous learning, and creating a positive workplace where every team member is respected and supported.Our clinic is accessible by public transit, and there is free parking. It is also walking distance from a number of restaurants, shops, and other amenities.*Salary Range*$20 to $28 p