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administrative assistant @ Groove Academy

Winnipeg (MB), CanadaOnsiteFull-timePosted 1 days ago

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About this role

Administrative Assistant need for a music lessons school.

*MUST have experience in playing at least one instrument*

We are a music lessons school that also sells and rents instruments, and we're hiring a detail orientated Administrative Assistant for a long-term role. Our front desk is the heartbeat of the business ? you'll be the first voice and face our families experience.

This is a long-term position with real opportunities to grow. We're looking for someone ready to invest in learning our business deeply ? and willing to stay long-term.

*What you'll do:*

* Respond to 30?50+ inquiry emails, texts, and follow-ups per shift (touch typing required) * Track every prospect from first inquiry through to enrollment * Build and maintain weekly instructor attendance sheets * Track student class cancellations and make-up lessons * Track instructor class cancellations and make-ups so instructors are paid correctly * Process instrument sales and rental paperwork * Attend to walk-ins * Follow our Standard Operating Procedures exactly as written

*Required qualifications::*

* MUST have experience in playing at least one instrument * Touch typist using all ten fingers, 50+ WPM with high accuracy (we will test this in the interview) * Detail-obsessed * Calm under pressure when the phone, a walk-in parent, and an incoming text all hit at once * Friendly and genuinely energized by being around people * Excellent attendance record * Comfortable with software, spreadsheets, and learning new platforms * Looking for a long-term home

*Bonus Qualifications:*

* Canva, Photoshop, or similar design experience * Familiarity with musical instruments (additional training is provided) * Background in customer service, retail, or front-desk roles

*Schedule:*

* Part time to start, 2-3 days per week * FT starting August 18th. Tuesday - Friday 1pm-9pm and Saturday 9am-5:30pm

This is a regular ongoing schedule ? *please only apply if these hours fit your schedule.*

Pay: $17.00-$22.00 per hour

Work Location: In person

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administrative assistant at Groove Academy | ResuMinder Jobs