About this role
*Medical Office Assistant/Receptionist*
_Southcentre Family Medical Clinic | Autism Exists Diagnosis Clinic ? Calgary, AB_
_Two clinics in one facility._
This position is *part-time (18-20 hours/week immediately upon hire)* with the potential to transition to full time based on operational needs. _You must be comfortable with this time-line._ Shift hours are generally for Afternoons/Evenings and Saturdays.
Southcentre Family Medical Clinic and Autism Exists Diagnosis Clinic operate together within one modern, patient-focused facility in South Calgary. Southcentre Family Medical provides comprehensive family medicine and walk-in services, while Autism Exists Diagnosis Clinic focuses on the assessment and diagnosis of Autism Spectrum Disorder (ASD) in adults. The Medical Office Assistant (MOA) will support both clinics using shared resources and systems, contributing to a collaborative, professional, and compassionate healthcare environment where *teamwork, organization, attention to detail, and initiative are essential. Knowing how to be a good team-mate is key to success in this role.*
*Responsibilities *(not limited to)
* *Greet and register patients* in a courteous and professional manner * *Process incoming/outgoing faxes*, *referrals*, and *medical documents* accurately * *Manage front desk operations*, including answering phones, emails, and patient inquiries * Take *initiative* to streamline workflows for improved efficiency and create *new clinic protocols/routines.* * *Book, confirm, modify, and manage appointments* using *AVA EMR* and online booking systems * *Prepare exam rooms before appointments* and *sanitize rooms/equipment* between patients * *Perform post-visit room turnover* and restocking of supplies * *Scan, label, and upload documents* to patient charts in the EMR * *Handle prescription renewals and requisition forms* under physician guidance * *Perform basic clinical tasks* such as taking *vital signs*, measuring height/weight, and documenting health history * *Provide general administrative support*, such as billing, filing, and organizing medical forms * *Communicate professionally* with patients, physicians, and allied healthcare providers * *Ensure patient confidentiality* and compliance with *privacy regulations (e.g., Alberta?s HIA)* * *Maintain a clean, safe, and organized clinical workspace* * *Assist in managing inventory* and ordering medical or office supplies * *Adapt to a fast-paced, team-based medical environment with multitasking responsibilities* * *Requirements* * Traits: Initiative, *Extremely* Organised, Motivated, VERY Detail oriented and *Team Oriented *individuals. * Minimum *1 years* in a medical office * *Working knowledge of AVA EMR preferred* * Comfortable with new technology (you will be tested on how quickly you pick up on technical skills at the interview) * *Strong multitasking*, communication, and excellent customer service skills * *Proficiency with Libre Office / Google Docs* * Professional and friendly demeanor * *Previous experience in a family medical practice* or AHS setting is a strong asset
*What We Offer*
* Supportive, team-oriented clinic culture * *Free on-site parking* * *Health benefits* - Flexible Personal Healthcare Spending Account (available after a 3-month probation period for eligible staff. Benefit limits differ according to employment ) * Opportunity for increases to your Flexible Personal Healthcare Spending Account for eligible, full time staff, depending on performance and loyalty * Opportunity for wage increases depending on performance and loyalty * *Paid Vacation Days for *eligible staff * Employer contribution to *CPP, EI and WCB* * Occasional *staff socials and appreciation events*
*Interested, Qualified Applicants*
Please submit your *resume*, *cover letter with expected hourly rate*, *three references*, and a *recent Vulnerable Sector Check* to the Clinic Manager via Indeed.
\*\* _We kindly ask that you do not call the clinic, as it i