About this role
ABOUT THE ROLE   The HR Generalist  provides professional human resources advisory and operational support across the employee lifecycle, delivering day-to-day HR services accurately, consistently, and in complaince with legislation, collective agreements, and Toronto Parking Authority (TPA) policies and process. Working within established policies, procedures and precedents, under the overall direction of the Director, HR, the HR Generalist manages assigned HR files end-to-end, This includes recruitment, onboarding, disability management administration, and HR programs and emplyee support as required. The role exercises professional judgment and escalates matters based on risk, complexity, or organozational impact. The HR Generalist contributes to a positive employee experience through responsive service, sound judgement, and strong attention to detail, and operates in a unionized environment supporting labour relations as required. RESPONSIBILITIES Recruitment and Onboarding Manages recruitment process for assigned roles, including writing job descriptions, job postings, candidtae screening, interview participation and supporting selection decisions. Advises hiring managers on recruitment processes, policy requirments and compliance considerations. Coordinates onboarding activities to ensure a positive, consistent and compliant new-hire experience.  Employee & Manager Support Provides guidance to managers and employees on routine employee relations matters, including performance management, attendance management, application of policies and collective agreements, and routine corrective action and discipline, attendance management, workplace conflict, human rights, and employment standards. Drafts employee relations documentation, including disciplinary correspondence, in accordance with established policies and under HR management guidance as required. Interprets and applies employment legislation, HR policies and collective agreements, escalating complex, sensitive or high-risk matters to HR management. Provides first-level support for Step 1 grievances, including preparation of documentation and tracking outcomes under the direction of HR management. HR Operations Support Completes HR transactions and maintains accurate, timely and up-to-date employee records and tracking in HRIS and employee files. Assists with audits, compliance reporting, policy acknowledgements, and information requests. Provides operational support for disability management and accommodation processes, including documentation, coordination, and tracking, and escalating complex cases as required. Supports employee enegaement initiatives and internal communications.  Collaborates with HR colleagues and TPA stakeholders to deliver integrated HR services and consistent application of HR policies, programs, systems, and initiatives. Identifies opportunities for continuous improvement in HR or systems practices, bringing forward recommendations for process or practice changes for implementation, under the guidance of HR management. Talent Management Supports the design, development and delivery of talent programs including performance management, talent management, management and employee development and engagement activities. Prepares workforce metrics, dashboards, reports and analysis to identify trends, risk and improvements opportunities. Other Exercises independent judgement within defined scope and authority, referring matters with significant legal, reputational, financial, or organizational risk to senior HR leaders. Participates in department of cross-functional projetcs, committees, and organizational initiatives as required. Performs other related duities as assigned. QUALIFICATIONS Diploma or degree in human resources, industrial relations or related discipline or equivalent combination of education a