About this role
*Job Summary:*
We're looking for a friendly and detail-driven *Front Desk Clerk / Night Auditor* to join our hospitality team. If you?re a natural communicator who thrives in quiet hours and values precision, we?d love to meet you.
*Key Responsibilities:*
* Greet and check in guests with warmth and professionalism * Assist with inquiries, requests, and concerns in a timely manner * Handle reservations and maintain accurate guest records using our hotel system * Process payments securely and follow all cash-handling protocols * Perform nightly audits and prepare end-of-day financial reports * Maintain a clean, organized front desk area and stock supplies * Coordinate with housekeeping and maintenance as needed * Monitor security systems to ensure overnight safety of guests and property
*Skills & Qualifications:*
* Prior experience in hospitality or front desk preferred * Strong communication and customer service skills * Familiarity with multi-line phone systems and professional phone etiquette * Ability to work independently and stay alert during night hours * Highly organized with attention to detail?especially for audits * Knowledge of front desk procedures and hospitality best practices
*Why Join Us?*
This is your chance to take on a vital role in delivering outstanding guest experiences while becoming an integral part of our overnight operations. If you're calm under pressure and love making people feel welcome, you?ll fit right in.
*Wage:*
* $18.60/HR * Additional for night shifts
Job Type: Part-time
Pay: $19.00-$20.50 per hour
Ability to commute/relocate: * Nanaimo, BC V9S 1E3: reliably commute or plan to relocate before starting work (preferred)
Application question(s): * Days you cannot work?
Language: * English (preferred)
Work Location: In person