About this role
WHO WE ARE Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present and shared future. As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values. WHO WE NEED Are you an experienced Human Resources professional who thrives on solving complex workplace challenges, building trusted relationships, and helping leaders create positive, high-performing teams? ROM is seeking a collaborative and solutions-oriented Specialist/HR Business Partner, Employee & Labour Relationsto join our Human Resources team. Reporting to the AVP, Human Resources, you will serve as a trusted advisor to leaders and employees across the Museum, providing expert guidance on employee and labour relations matters in a unionized environment. From navigating complex workplace issues and interpreting employment legislation and collective agreements to supporting organizational initiatives that strengthen workplace culture, you'll play an important role in helping ROM foster an engaged, respectful, and inclusive workplace. This opportunity is ideal for an HR professional who combines sound judgment with empathy, enjoys partnering with leaders to solve challenging people matters, and is passionate about balancing business objectives with exceptional employee experiences. If you're energized by meaningful work, continuous learning, and making a lasting impact in one of Canada's leading cultural institutions, we'd love to hear from you. HOW YOU WILL MAKE AN IMPACT Serve as a trusted advisor to leaders and employees, providing expert guidance on employee and labour relations matters while promoting fair, consistent, and legally compliant workplace practices. Partner with leaders to proactively resolve complex workplace issues, manage cases effectively, and foster a respectful, inclusive, and high-performing work environment. Interpret employment legislation, collective agreements, and organizational policies to support informed decision-making and mitigate organizational risk. Support labour relations activities by coordinating Labour Management meetings, assisting with collective bargaining processes, and maintaining accurate documentation and records. Strengthen organizational capability by developing and delivering training, resources, and tools that enhance leadership effectiveness and support positive employee experiences. Improve HR operations by maintaining Employee & Labour Relations processes, systems, and reporting, ensuring accurate documentation and meaningful data that supports informed decision-making. Coordinate key Human Resources initiatives, including attendance management, alternative work arrangements, learning and development programs, and the Job Review Committee process. Contribute to a collaborative Human Resources team by identifying opportunities for continuous improvement, supporting departmental priorities, and helping advance ROM's people strategy. WHAT YOU BRING Post-secondary education in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience. CHRP designation or actively working towar