About this role
Responsible for assisting the Manager and Assistant Manager of Guest Experience & Ticket Operations in leading the day-to-day service delivery in venues managed by Regina Exhibition Association Limited (REAL) and helping to maintain a welcoming and safe environment for all guests. This position will achieve these goals by providing directions & leadership through exceptional customer service and upholding venue policies in a friendly, professional, and safe manner. This role will supervise event day staff and assist Management with day-to-day functions, including but not limited to Ticket Sales, Event Booking, Venue Operations, Guest Experience, and Finance, to maintain a professional, organized, efficient, effective, and customer-friendly experience.