About this role
This is the life-changing opportunity you've been looking for. Horizon Health Network in beautiful New Brunswick is looking for a Quality Patient Safety Consultant to join our team!Horizon Health Network (Horizon) is seeking a collaborative, flexible and result-orientated individual to join our team as a Quality Patient Safety Consultant The ideal candidate will have experience in quality improvement, patient safety and human factors engineering as it relates to healthcare settings, be able to measure and analyze system, process, and outcome indicators for performance improvement, and possess strong facilitation and communication skills.Why you should work hereWorking for Horizon gives you a career that provides an east coast lifestyle and the chance to make a big difference in the lives of New Brunswickers. This position comes with competitive salary, paid time off, sick benefits, employer paid contributions into our government pension plan and a remote work policy.Horizon is committed to enhancing our diverse and inclusive environment for our employees and patients. We believe in a healthcare system that equally supports all people regardless of race, ethnicity, national origin, social background, religion, gender identity or expression, age, disability, or sexual orientation. An environment based on a commitment to diversity and inclusion supports our goal of safe and quality patient care.Who you areYou have a worked in healthcare quality improvement, patient safety or healthcare operations for a minimum of 5 years. You have experience in leading improvement initiatives and working with multidisciplinary teams; measuring outcomes and evaluating the effectiveness of quality initiatives and programs; and in providing education, support and advice related to quality and patient safety. You have strong proficiency level in Microsoft Office applications; strong systems thinking and problem-solving skills; ability to identify workflow inefficiencies and usability challenges; excellent communication, facilitation and stakeholder engagement skills; proficiency in data analysis and visualization tools (e.g. Excel, PowerBI); ability to manage multiple priorities in a dynamic environment; commitment to person-centered care, safety and equity.Bachelor's Degree in a healthcare related field.Additional education or training in human factors, systems design, or related fields is an asset.Certification in quality improvement or patient safety (e.g. Lean Six Sigma Yellow Belt, CPHQ, CPSI) is an asset.Knowledge of healthcare standards (e.g. Accreditation Canada, CPSI, ISMP).Travel is required, so a valid driver's license and reliable transportation is needed.Experience leading improvement initiatives and working with multidisciplinary teams; measuring outcomes and evaluating the effectiveness of quality initiatives and programs; and in providing education, support and advice related to quality and patient safety.Experience applying systems thinking and/pr human factors principles in healthcare settings is an asset.What you will doQuality Improvement & System Performance Lead and support quality improvement initiatives using established methodologies (e.g., PDSA, Lean), ensuring sustainable solutions which are data-informed, practical, reliable, person-centered, and safe. Analyze performance data and frontline workflows to identify system-level trends, inefficiencies, and opportunities for improvement. Partner with clinical teams to design, test, and implement changes that simplify processes. Patient Safety & System Learning Promote a culture of patient safety grounded in systems thinking and continuous learning. Participate in patient safety reviews (e.g., RCA, FMEA) to identify workflow, environmental, and human contributing factors. Support the design and evaluation of initiatives that improve safety, communication, and care delivery. Human Factors & System Design Apply human factors principles to improve workflow,