About this role
Overview: We are seeking a Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality, excellent customer service skills, and the ability to work in a fast-paced environment.
Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and direct inquiries to the appropriate department - Assist guests with requests and provide information about campground services - Handle guest concerns and issues promptly and effectively - Process payments and maintain guest accounts - Maintain a clean and organized front desk area
Skills: - Experience in front desk operations within the hospitality industry - Proficiency in using phone systems and office equipment - Strong customer service skills with a focus on guest satisfaction - Knowledge of hospitality procedures and guest services - Excellent phone etiquette and interpersonal skills
This position offers the opportunity to work in a dynamic environment where you can showcase your hospitality skills and provide exceptional service to our guests. If you are a dedicated professional with a passion for guest relations, we invite you to apply for the Front Desk Agent position.
Pay: From $20.00 per hour
Benefits: * On-site parking
Ability to commute/relocate: * Osoyoos, BC: reliably commute or plan to relocate before starting work (required)
Experience: * Customer service: 1 year (required)
Work Location: In person