About this role
A Mile Above Moving Inc. is a premium moving and storage company based in Ottawa, specializing in residential, commercial, and specialty moves. We are known for white-glove service, operational precision, and high customer satisfaction. As we continue to grow, we are seeking a reliable and detail-oriented Administrative Assistant to support daily office and operational activities.
*Key Responsibilities:*
? Answer incoming phone calls and respond to customer inquiries ? Reply to emails and follow up on moving quotes sent to clients ? Schedule and book moving jobs efficiently ? Follow up with clients before and after their moves to ensure satisfaction ? Assist with invoicing, payment processing, and maintaining client records ? Coordinate with moving crews to ensure trucks are ready and equipped for jobs ? Manage inventory of moving supplies and equipment ? Assist with social media posts and online customer interactions ? Maintain organized digital and paper records of moves, payments, and client communications ? Provide general administrative support to management as needed
*What We?re Looking For:*
? Strong communication skills (verbal & written) ? Excellent organizational and time management abilities ? Ability to multitask and work under pressure ? Proficiency with email, scheduling tools, and basic office software ? Previous experience in administration, customer service, or the moving industry is a plus ? A proactive and problem-solving attitude
*Why Join Us?*
? Competitive pay and growth opportunities ? Supportive and dynamic work environment ? Opportunity to work with a fast-growing moving company ? Hands-on experience in logistics and customer relations
If you?re ready to be a key part of a company that values efficiency, teamwork, and exceptional service, *apply today!*
Job Type: Part-time
Pay: From $18.00 per hour
Benefits: * Flexible schedule * On-site parking
Ability to commute/relocate: * Ottawa, ON K1G 4B8: reliably commute or plan to relocate before starting work (preferred)
Experience: * Administrative: 1 year (preferred)
Language: * English (preferred)
Work Location: In person