About this role
Competition # : 49214 Department: Cyber Security & Digital Solutions Location: HALIFAX Type of Employment: Term Union Status: NSGEU - NSPG Closing Date: ¿23-Jul-26 ¿ (Applications are accepted until 11:59 PM Atlantic Time) About Us
At CSDS, we prioritize people - both within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible, reliable digital solutions centered around user needs.
In today's tech-driven world, CSDS empowers government departments with essential digital solutions to meet Nova Scotians' expectations. As a trusted partner across government, we enable departments to fulfill their mandates with secure, user-friendly services. From healthcare and education to public safety, we collaborate to transform how services are designed and delivered.
We don't just implement technology; we modernize outdated systems and reimagine processes. Our agile, data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotia's evolving needs.
Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms, you'll play a key role in building a more inclusive, responsive government for Nova Scotians.
Together, we're setting new standards for digital public service, delivering resilient solutions that meet today's needs and anticipate tomorrow's challenges.
About Our Opportunity
Reporting to the Manager, Service Excellence, the Senior Business Analyst leads planning, evaluation, and implementation activities in support of our mandate for continuous service improvement. This position also supports the development, implementation, and administration of the incident management process to ensure the prompt restoration of IT services, including leading the end-to-end management of IT incidents and major incidents to minimize bus