About this role
The chosen candidate must provide administrative support to the individual and collective medical selection sector, as well as to the issuance and medical pricing. He/She must enter data into several computer systems. They are the person who initiates the evaluation process of a file by ensuring that the necessary forms are properly completed while entering the administrative data into the computer systems.This role ensures that medical examinations from providers and correspondence from the sales force are transferred to the correct files and directed to the appropriate departments (pricing, selection, or issuance). They ensure that the follow-up of medical requirements and additional information is processed according to established standards.They are responsible for following up when different departments are waiting for documents.ResponsibilitiesManage the medical selection email and fax inboxes.Process documents according to service standards.Handle reminders and administrative task requirements.Search for missing documents.Process medical selection cases.Download medical exams from providers and route them to the appropriate files.Provide administrative support and excellent customer service.QualificationsExcellent communication skills, both oral and written, in French and EnglishMinimum of 2 years of experience in office management, healthcare, or a related field.Knowledge of Microsoft Office (Word, Excel, and Outlook).Ability to analyze and solve problems.Autonomous and organized.Knowledge of individual insurance products and contracts is considered an asset.If this challenge aligns with your professional aspirations, please send your resume by July 21, 2026.Other InformationThe chance to be part of a dynamic, high-performance team that adheres to the following ethical values: leadership, collaboration, trust and commitment;Opportunities for training and development;A comprehensive benefits package including competitive salary, bonus, pension and benefits;A dynamic downtown Moncton location;A paid volunteer day;Time off to care for family members and pets.