About this role
*Medical Office Coordinator*
At *Alberta Cornea & Cataract Consultants*, exceptional patient care is our highest priority. Our front office team plays a vital role in creating a positive patient experience, serving as both the first and last point of contact during each visit.
As a Medical Practice Coordinator, you will act as a key liaison between our physicians and patients, helping us maintain our commitment to delivering outstanding patient care.
Alberta Cornea & Cataract Consultants is a thriving, *high-volume* specialty practice where *teamwork*, *efficiency*, *accuracy*, and *professional*, *patient-focused service* are essential. We are looking for someone who excels in a *fast-paced environment*, can confidently *juggle multiple responsibilities*, and remains *composed*, *organized*, and *highly accurate* in all aspects of their work during busy periods.
*Key Responsibilities:*
* Welcome, register, and assist patients in a professional and compassionate manner. * Answer and direct incoming calls from patients, physicians, and other healthcare providers using a multi-line phone system. * Schedule appointments based on referrals received from other medical offices. * Coordinate follow-up appointments according to physician recommendations and patient needs. * Confirm upcoming appointments with patients. * Scan, upload, and accurately index documents into electronic patient records within our paperless charting system.
*Shifts:*
* 40 hours per week * Must be willing to work Saturdays
*Qualifications:*
* High school diploma or equivalent. * Exceptional attention to detail and accuracy. * Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced, high-volume environment. * Friendly, compassionate, and professional demeanour with a patient-focused approach. * Excellent communication and interpersonal skills. * Intermediate computer proficiency, including Microsoft Office. * Experience with Electronic Medical Records (EMR) systems is considered an asset.
*\*1-2 years of medical office experience preferred*
*\*1-2 years of optical experience preferred*
*\*Experience with HealthQuest considered an asset*
Only candidates selected for an interview will be contacted. No phone calls or walk-ins.
Job Types: Full-time, Permanent
Pay: $19.00-$21.00 per hour
Benefits: * Dental care * Extended health care * On-site gym
Experience: * Optometry: 1 year (preferred) * Medical office: 1 year (preferred)
Work Location: In person