About this role
Job Description Job DescriptionSales & Marketing Manager (Full-Time, Permanent/Salaried Position) About Us:- Welcome to the brand-new 97 room Tru by Hilton Oshawa hotel, Tru is a game-changing hotel brand, providing guests with a consistent, fun experience at an affordable price. Spirited, simplified and grounded in value, Tru by Hilton is designed for cross-generational appeal. About the role: Reporting to the General Manger, as the Sales & Marketing Manager, you are at the forefront of creating and executing memorable experiences for our guests and clients. You will be working in a closely knit team where a "Yes And Do" attitude and ensemble-orientation is an absolute must. The position will be one of the hotel's key administrators of Delphi & social media handles. This role will have a focus of 70% on sales related activities & 30% for marketing the hotel. Roles & Responsibilities:
• Serve as the initial point of contact for all sales inquiries, providing timely and professional responses • Provide support for the full sales cycle from lead generation to contract execution • Meet & greet groups and provide front-line hospitality support as part of our engagement strategy • Assists general manager with sales administration and marketing duties • Have analyzed all competitors' offerings, prices, and sales strategies and become an expert in your segment • Manage and execute on multiple RFPs • Championing the hotel online presence by leveraging social media handles & digital presence in OTA sites • Actively contributes to achieving quarterly sales targets in revenue through group sales and selling other market segments like wedding, corporate, travel agents & SMERF segments • Have a quarterly running lost deal analysis report for all lost opportunities to ensure we are constantly improving • Prepare contracts, pre & post event follow up & invoices, managing rooming lists. Track deposits and final payments • Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials) • Maintain strong internal relationships to support collaborative, cross-departmental planning • Willingness to cross train in the front desk and assisting at the front desk as needed • Participate in networking events, trade shows and other industry related events to build rapport in the market • Other duties as assigned by the general manager Qualifications:
• The ideal Sales Manager will have experience of at least 2-4 years of providing sales support in a hotel or hospitality industry • Post-secondary degree in hospitality or tourism is an asset • Prior work experience in Hilton hotels is an asset • You love interacting with people, you will be around them a lot to get this job done! • Genuinely warm presence, a sincere and outgoing nature, strive for service excellence • Demonstrated history of exceeding sales goals and quotas • Strong written and oral communications skills • You have strong organizational skills and the ability to remain flexible to changing business needs • Proficiency in Microsoft Word, Excel and willingness to proactively learn Hilton systems Benefits & Perks:
• Starting base salary of 50-60K per year • Performance based quarterly prorated incentive plan up to 25% of the base salary • Extended health/Dental/Vision benefits • Optional Life, AD&D & Critical illness benefits • Hilton hotels employee rates applicable to all Hilton hotels worldwide • Paid training opportunities in Hilton systems • Career advanceme