About this role
Job Description Job DescriptionThe Window Coverings Customer Service / Sales role involves providing exceptional customer assistance and supporting sales activities to enhance client satisfaction. This position requires managing order processing, client communications, appointment scheduling, and follow-up calls while working independently and reporting directly to the store manager. The role emphasizes a balanced sales approach utilizing CRM software and paper-based documentation tools. Responsibilities
• Assist customers with product inquiries and selections • Support sales activities and promote window covering products • Process orders accurately and efficiently • Communicate effectively with clients to provide updates and information • Schedule appointments for consultations and installations • Conduct follow-up calls to ensure customer satisfaction and repeat business Preferred Qualifications
• 2+ years of experience in customer service • High school diploma or equivalent • Strong skills in customer service, communication, and problem solving • Effective time management abilities • Familiarity with CRM software • Active listening skills to understand and address customer needs
Company DescriptionWe are a retail / commercial Paint store with an interior design / window covering department doing business in Sechelt since 1999.
Company Description We are a retail / commercial Paint store with an interior design / window covering department doing business in Sechelt since 1999.