About this role
*Job Overview* We are seeking a dedicated and organized Medical Office Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing exceptional support to both patients and healthcare professionals. This position requires a strong understanding of medical terminology, proficiency in electronic medical records, and excellent communication skills.
*Duties*
* Greet patients and visitors in a friendly and professional manner at the front desk. * Manage phone systems, answering calls promptly and directing them to the appropriate personnel. * Schedule appointments and maintain an organized calendar for healthcare providers. * Assist with patient check-in and check-out processes, ensuring all necessary documentation is completed accurately. * Maintain electronic medical records (EMR) using systems such as Epic or Dentrix, ensuring confidentiality and compliance with regulations. * Collect patient information, including medical history and insurance details, while explaining office policies clearly. * Support administrative tasks such as filing, data entry, and managing office supplies. * Communicate effectively with patients regarding their appointments, treatment plans, and follow-up care instructions. * Collaborate with healthcare staff to ensure efficient patient flow and high-quality care delivery.
*Qualifications*
* Previous experience in a medical office or dental office setting is preferred. * Proficiency in electronic medical records systems; familiarity with Epic or Dentrix is a plus. * Strong understanding of medical terminology and administrative procedures related to healthcare. * Excellent organizational skills with attention to detail in managing multiple tasks simultaneously. * Ability to communicate clearly and compassionately with patients from diverse backgrounds. * Experience with front desk operations, including scheduling appointments and handling phone systems. * Ability to work effectively both independently and as part of a team in a fast-paced environment.
If you are passionate about providing quality support in a medical setting and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Medical Office Assistant.
Job Types: Full-time, Part-time, Permanent
Pay: $20.00-$21.00 per hour
Experience: * Medical office: 1 year (preferred)
Work Location: In person